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Questions
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Frequent Questions
Really, we get asked this often.
We get asked these questions a lot, so we made this small section to help you out identifying what you need faster.
How many live channels do you offer?
We offer over 20,000 HD channels in 18 languages and across 195 countries.
How large is your selection of Movies, Tv Shows and Series?
Our library includes over 120,000 movies, TV shows, and series with support for multiple languages. We update our servers daily, so new titles are constantly being added to our collection.
How to receive my subscription?
After making the payment, you will receive an email with your login credentials in less than an hour (most of the times less than 15 minutes).
What types of devices are supported?
Our IPTV service works on most devices including TVs, PCs, Firestick, FreeBox, MagBox, Apple TV, Xbox, Android Box, phones and many others…
How Can I renew my subscription automatically?
We will contact you by email to renew your subscription as soon as it is about to expire.
How can I make a refund?
You can request a refund within a maximum of 3 days after a successful purchase. To initiate a refund, please get in touch with us through one of our contact channels. Please keep in mind that refund requests must adhere to our refund policy.
Do I need a satellite for using IPTV?
No, you will connect to our servers via the Internet and you don’t need dish and satellite equipment.
Can I use two devices at the same time on one subscription?
Yes, However you need to purchase an extra connection for an additional fee.
What is the Internet speed required to operate the service?
We strongly recommend that you have a good internet speed, at least 8 mb/s or higher, to use our service.
Response time to ticket on Support?
Issuing a ticket for account activation or technical support will get responded between 1 hour to 2. But we intend to reply within the hour of receiving the mentioned tickets. But during peak hours this can take up to 24 hours.
Can I use a VPN?
Yes of course, we allow to use VPN with our service, there are no restrictions to use it.